About City Hall

City of New Bern Board of Aldermen
The Board of Aldermen consists of six elected officials elected from voters by ward. They are elected for a four-year term. The Board meets regularly on the second and fourth Tuesday of each month in the City Hall Courtroom, 300 Pollock Street at 7:00 P.M. Public comments can be made as a scheduled public appearance (scheduled in advance of the meeting) or following a public hearing during the “Comments from the Public” portion of the agenda. The Board of Aldermen may hold special meetings at other times. Please contact the City Clerk regarding business for the Board of Aldermen.

Strategic Goals and Objectives

On March 27, 2012, the Board adopted strategic goals and objectives. A list of these goals and objectives as well as an updated summary is available by clicking here.

City Clerk
The City Clerk keeps the minutes of the Board of Aldermen meetings, maintains official records and documents, is the Secretary to the Police Civil Service Board, and is responsible for the sale of cemetery spaces.

The Mayor is Dana E. Outlaw. Voters elect a Mayor at-large every four years. It is the duty of the Mayor to preside over all Board of Aldermen Meetings. To request an appointment, appearance, acknowledgement or welcome from the Mayor, please call (252) 636-4000.

City Manager
Mark Stephens is the Interim City Manager effective December 31, 2013. He reports directly to the Board of Aldermen, acts as the administrator to carry out City policies, and is responsible for running the day-to-day business of the City.


Planning to visit City Hall or Downtown? Click on the map to find free public parking.


City Hall
300 Pollock Street
P.O. Box 1129

New Bern, NC 28563-1129
Ofc. Hours: 8 a.m.-5 p.m. Mon - Fri
(252) 636-4000

Mark Stephens

Interim City Manager


Telephone:  (252) 639-2700

Fax:  (252) 636-1848

Dana E. Outlaw, Mayor


Telephone: (252) 514-7401
Fax: (252) 633-3433

Veronica E. Mattocks, City Clerk


Telephone: (252) 639-2703
Fax: (252) 636-1848

Colleen M. Roberts

Public Information Officer


Telephone: (252) 639-2707

Fax: (252) 636-0084




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City of New Bern
PO Box 1129
New Bern, NC 28563-1129
City Hall Switchboard (252) 636-4000
City Phone Directory