CodeRED - EMERGENCY NOTIFICATION SYSTEM

 

Seconds Count In An Emergency!

New Bern has instituted the CodeRED Emergency Notification System - an ultra high-speed telephone communication service for emergency notifications. This system allows us to telephone all or targeted areas of the City of New Bern in case of an emergency situation that requires immediate action (such as a boil-water notice, missing child or evacuation notices).

The purpose of CodeRED:

The purpose of the CodeRED system is to give citizens the opportunity to enter alternate telephone numbers as well as ensuring that their primary telephone number is in the system.

Our database includes 60 - 70% of all telephone numbers in New Bern. However, to help ensure communication, citizens should enter their primary contact number as well as any other numbers they would like to be joined to their address.

Your information will remain completely private. No one from the public can view your telephone numbers and your primary telephone number cannot be changed by anyone.

 

CodeRED

 

 

The system is capable of dialing 50,000 phone numbers per hour. It then delivers our recorded message to a live person or an answering machine, making three attempts to connect to any number.

 
 

THIS SYSTEM WILL ONLY BE USED FOR EMERGENCY PURPOSES.

Examples of times when the CodeRED system could be utilized:

  • Drinking water contamination
  • Utility outage
  • Evacuation notice & route
  • Missing person
  • Fires or Floods
  • Bomb threat
  • Hostage situation
  • Chemical spill or Gas leak

and other emergency incidents where rapid and accurate notification is essential for life safety.

For additional information please call 252-639-2931.

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