Load Management

Load management is a peak load control, not an energy saving device. It is not used every day but only during periods of peak demand, usually on hot summer afternoons between 1 and 6 p.m. and on cold winter mornings from 7 and 9 a.m.

Water heaters are cycled off but are designed to keep water hot for several hours after the power is turned off.

Compressors on heat pumps in cooling mode and central air conditioners are cycled off for 7 ½ minutes each half hour. When the light on the load management box is on, it means that power has been interrupted for those 7 ½ minutes. The indoor fan is not cycled allowing cooled air to be circulated.

Heat pumps in heating mode have their auxiliary heat strips cycled off. The compressor is not cycled and will continue to heat.

There is a $5.00/month rebate for a water heater and a $5.00/month/unit rebate for heat pumps paid June through September because the bills are higher in those months.

Heat strips earn a $5.00/home/month rebate for December and March and a $10/home/month rebate for January and February. All credits are annual ones allowing load management to be done any month of the year as needed.

City of New Bern
PO Box 1129
New Bern, NC 28563
Electric Dept Main #(252) 639-2837
Citywide Phone Directory