Electric Services & Billing

                   

The Electric Services and Billing Division is comprised

of four separate units.

Meter Readers read 18,000 electric and 13,500 water meters monthly. *

Electric Service Crews make up electric connections from the transformers to the customer’s point-of-delivery. They install temporary services used for construction, respond to power outages, and repair and install street and area lights.

Service Technicians turn off and on electric and water services when customers move in and out and also test and calibrate electric meters.

The Billing Area processes handheld meter reading units, addresses customer inquiries about billing and services, and prints and mails bills.

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*Remember to keep electric and water meters accessible for reading and    maintenance each month. Make sure shrubs, fences, sod, and animals do not interfere with meter access.


City of New Bern
PO Box 1129
New Bern, NC 28563
Electric Dept Main #(252) 639-2837
Citywide Phone Directory