Electric Services and Billing

                   

The Electric Services and Billing Division is comprised

of four separate units.

Meter Readers read about 18,000 electric and 14,000 water meters monthly.

Electric and water meters must be kept accessible for reading and maintenance.  Make sure that shrubs, fences, sod, and animals do not interfere with meter access.

 

Electric Service Crews make up electric connections from the transformers to the customer’s point-of-delivery. They install temporary services used for construction, respond to power outages, and repair and install street and area lights.

Service Technicians turn on and off electric and water services when customers move in and out and also test and calibrate electric meters.

Billing processes handheld meter reading units and addresses customer inquiries about bills and services.

CONTACT US


City of New Bern
PO Box 1129
New Bern, NC 28563
Electric Dept Main #(252) 636-4070
Citywide Phone Directory