The Utility Control Division is our communication center
and can assist any department with an emergency. We man the
telephones 24 hours a day, 365
days a year. Electric service customer problems are handled
through this area.
Crews are dispatched from this location to restore electric power.
The division performs load management operations and monitors
the City water and sewer system and also dispatches crews for
water and sewer problems after hours and on weekends.
Control assists with the duties of other departments, such
as the Water and Collections areas, after 5 p.m. and on weekends
and holidays. Power can be restored for non-payment during
these off times when the customer meets specified criteria.
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