Engineering - Frequently Asked Questions

Q.

Where do I pay my water and sewer bill?

A.

All water and sewer bills can be paid at the Customer Service Office located at 606 Fort Totten Drive.

Q.

How much does water or sewer service cost?

A.

Please refer to Water and Sewer Rates.

Q.

How much does it cost to tie on to the City Water and Sewer System?

A.

Please refer to Tap Fees.

Q.

How do I know if water and sewer is available in my area?

A.

Contact the Water and Sewer Office at 252-639-7541.

Q.

What if I have a water or sewer problem after hours, on the weekend, or on a holiday?

A. Call 252-636-4040 to report emergency utility problems.

City of New Bern
PO Box 1129
New Bern, NC 28563
(252) 639-7526
City Phone Directory