About Us
The Water and Sewer Division is responsible for the maintenance and repair of water lines, sewer lines, and fire hydrants. Duties include management, maintenance, and regulatory monitoring of five water supply wells; management and maintenance of eighty-seven sewer lift stations; and the management and maintenance of all fire hydrants within the City of New Bern Water System.

The Engineering Department has recently added a Customer Service Representative to our staff.  If you should have any questions or concerns regarding your City water or sewer service please contact Melissa Garris by phone at 252-639-7596 or by email at garrism@newbern-nc.org.

Contact Us

Utility Operations Superintendent

James Ipock

Mailing Address:
City of New Bern
Water and Sewer Division
P.O. Box 1129
New Bern, NC 28563

Street Address:
2825 Neuse Blvd.
New Bern, NC 28560

Telephone: (252) 639-7541
Fax: (252) 638-3783