The City of New Bern provides water for a population of more than twenty seven thousand customers. Our water supply is pumped from the Black Creek Aquifer by five wells located in Cove City. The water is pumped to two ground storage tanks with the combined capacity of five million gallons. One tank stores one million gallons and the other tank has a four million gall capacity. The City also has five elevated storage tanks. Three elevated tanks store 500,000 gallons each. Each of the other two tanks has a 250,000 gallon capacity.

Chlorine is added in precise amounts through automatic feeders when the water is pumped from the wells. Chlorine destroys bacteria. This step is vital to ensuring the health of our community. Federal law requires the addition of fluoride to prevent tooth decay. Since our water supply contains enough natural fluoride, no additional fluoride is needed.