Lieutenant West began his career with the New Bern Police Department in October 1984 as a Patrol Officer. His other duty assignments include Department Training Officer, Communications Officer, Criminal Investigator and Crime Analyst.
Lieutenant West was instrumental in the computerization of the department and continued growth and development of the Police Information Technology Unit.
Lieutenant West was promoted to the rank of Lieutenant in June 1999 and subsequently assigned as the Support Services Section Commander, where he was responsible for Records, Property Management, Front Desk PST's and Police Information Technology.
In 2005, Lt. West was named the Communications Commander. |
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Police Information Technology
This unit consists of a civilian Network Administrator and a civilian Computer System Technician. They are responsible for all computer operations within the department.
Their primary duties include:
- Purchasing hardware systems, software components, and computer supplies
- Providing technical maintenance and support
- Monitoring the network system
- Providing backup for the system
- Installing computers and components
Communications Section Contact Information:
Lt. John West - Communications Commander (252) 636-4114
Mike Crawford - Telecommunicator Supervisor
Catherine Connors - 911/GIS Technician
April Bailey - 911/Data Technician
The New Bern Police/911 Communications Section operates under the direct
supervision of a Lieutenant and is comprised of the following personnel:
- 911/GIS Technician
- 911/Data Technician
- Telecommunicators
- Telecommunicator Supervisors
They are responsible for an assortment of duties and programs which
include, but are not limited to:
- G.I.S mapping and analysis
- Assignment of addresses in the City of New Bern
- Maintaining and operating the citywide radio system
- Dispatch of calls for service in the City limits for Police, Fire,
Rescue, and Animal Control
- Routing of E-911 calls for the New Bern Police Department,
Havelock Police Department and the Craven County Sheriff's
Office
Are you OK? (R.U.O.K.)
The RUOK program is a computer system that is setup to call RUOK customers at designated times, of their choosing, every day to check if they are okay.
When the system dials a customer’s number and the customer picks the line up, the system plays a message for them and logs the call answered. If the customer does not answer the call, the system will make a second attempt to call them and if the call is still unanswered it sounds an alert and a police officer is dispatched to the customer’s residence to check on them and insure that they are okay.
If you are interested in learning more about the program or want to enroll in RUOK, please call Barbara Morlock at (252) 672-4100 or (252) 633-2020.
E-Mail Barbara Morlock
