Welcome to City Hall

A Welcome Message from the City Manager

Welcome to City Hall, one of the most recognized and beloved buildings in downtown New Bern.  This imposing structure anchors the 300 block of Pollock Street and has a beautiful history stretching back more than one hundred years.  The Mayor's office is located inside City Hall, and the Governing Board as well as other city boards and commissions use the historic courtroom upstairs for conducting official business.

City Manager

Mark Stephens is the City Manager for the City of New Bern. The City Manager is appointed by the Mayor and Board of Aldermen as the Chief Executive Officer of the City. 

He is responsible to the Mayor and Board for implementing policies and ensuring high-level service to the residents and customers of the City.  In addition to recommending programs of work that the employees of the City implement into their responsibilities, Mark also prepares and recommends to the Board the annual budget and advises the Board on policy and legislative matters. 

Upon resignation of the previous City Manager, Mark served six months as the Interim City Manager and was appointed City Manager in June 2014.  Prior to that, he served as the Director of Public Works for the City of New Bern for three years.  Mark first joined the City of New Bern in January 2011 after serving almost three years as the Assistant Director of Public Works for the City of Statesville. 

Before his career in public management, Mark worked for several regional engineering consulting firms in Morganton, Charlotte, and Hickory where he served as Project Manager and Project Engineer specializing in residential and commercial development design, and water and sewer infrastructure design.  He was also the Senior Vice President for a local residential building firm in Hickory, NC before beginning his work in municipal government in Statesville.  Mark has also served as an Adjunct Professor at two community colleges where he taught various topics in engineering, construction management, and political science.

Mark holds a Bachelor of Science degree in Engineering Technology from the University of North Carolina at Charlotte and a Master of Public Administration degree from Appalachian State University.  He is licensed as a Professional Engineer in both North Carolina and Virginia.  Mark is a member of the International City/County Manager’s Association (ICMA), the North Carolina City/County Manager’s Association (NCCMA), the American Public Works Association (APWA), and American Water Works Association (AWWA).  He also serves on various local boards such as Swiss Bear Downtown Development Corporation and the Municipal Service District Advisory Board.  Mark lives in New Bern with his wife, Erika, and their three daughters. 

Contact Us:


Mark A. Stephens, City Manager
Telephone: (252)639-2700
Fax: (252)639-2841


Kristen CullerAssistant City Manager
Telephone: (252)639-2708
Fax: (252)639-2841


Brenda E. Blanco, CMC
City Clerk
Telephone: (252)639-2701
Fax: (252)639-2841


Colleen M. Roberts
Public Information Officer
Telephone: (252)639-2707
Fax: (252)639-2841


Planning to visit City Hall and need special assistance?
Call us at (252)639-7501 at least one
day prior.