Water Resources

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Jordan Hughes
City Engineer

 

About Us

The mission of the New Bern Water Resources divisions is to protect and enhance the health and economic stability of the community through the provision of clean drinking water and proper wastewater treatment. We are committed to ensuring that all New Bern customers have a safe and reliable source of clean drinking water and that all of the City's wastewater is handled and processed in an efficient and environmentally friendly way, while striving to offer a high level of customer service.

Customer input and feedback are important components in helping us to identify and prioritize the goals and objectives of City's water resource operations, so please contact us if you should ever have questions or concerns regarding the City's water resources functions. 

Contact Us

Jordan Hughes, City Engineer         
(252) 639-7527
 
 
David Tennant, Project Coordinator         
(252) 639-7523
Melissa Garris, Customer Relations
(252) 639-7596
 
Robert Bailey, Operations
(251) 639-7551
 
Dalton Gaskins, Water Production  
(252) 639-7553
 
Bob Jones, Wastewater Treatment
(252) 639-7555


** To report a water or sewer emergency please call of the following numbers**

(252) 639-7541 - Monday-Friday, 8:00am-5:00pm

(252) 636-4070 - After Hours, Weekends, Holidays