How to Report Water Quality Concerns

WTP_Water_Sample.JPGThe water plant laboratory staff provides daily monitoring of the City’s water to insure that the water supplied to our customers meets or exceeds all state and federal water quality standards. New Bern’s water is routinely monitored and tested for levels of iron, manganese, hardness, phosphate and for contaminants such as, lead, copper, inorganic compounds, radioactive compounds, and disinfection byproducts.

WTP_Lab_Testing.jpgIf you have any questions regarding the City’s water quality monitoring or have a concern about the water quality at your property, please contact the City’s Water Treatment Plant Lab Supervisor.

Contact Us

Pam French                                   
Water Plant Lab Supervisor
521 Highway 55 West
New Bern, NC 28562
(252)639-7547
Email