Phone Index List - All Categories

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Category/Subject
Department
Phone#
Abandoned Motor Vehicles
   
    Junk cars Inspections 639-2941
Abatement
   
    Noise, nuisances Inspections 639-2941
    Payment of fines Tax Collector/Finance 639-7532
Accident Reports
   
    Accident Reports Police 672-4170
Accounts Payable
   
    Accounts Payable Accounting/Finance 639-2715
Accreditation
   
Addressing Issues
   
    Addressing Issues Police 672-0387
Aldermen
   
    City Clerk City Clerk 639-2703
Animal Control
   
    General information Animal Control/Police 672-4304 or 4310
    Service request Animal Control/Police 633-2020
Appearance Commission
   
    Beautification Recreation 639-2927
    Place and time of meetings Recreation 639-2927
Arts and Crafts
   
    Ceramics, painting and pottery Recreation 639-2912 or 639-2919
Attorney
   
    City legal affairs Scott Davis, City Attorney 514-2828
Audit of City Finances
   
    Audit of City Finances Finance 639-2711
Beautification
   
    Appearance, historical projects Planning 639-7581
Beaver Control
   
    Beaver Control Public Works 639-7501
Billings
   
    Electric invoices/statements Electric 639-2814
    Payments Customer Service/Finance 639-2750
Birth Certificates - Courthouse
   
    Birth Certificates - Courthouse Register of Deeds 636-6617
Blind Corners
   
    Correction, sight obstruction Public Works 639-7501
Board of Adjustment
   
    Special use permits, variances Planning 639-7581
Budget - City
   
    Budget - City Finance 639-2711
Building
   
    Code, inspection, permit Inspections 639-2941
Buildings & Grounds
   
    Maintenance of city property Public Works 639-7501
Burial Plots
   
    Sale and upkeep Public Works 639-7501
Burn Permits
   
    Burn Permits Fire Prevention 639-2931
Business License
   
    Business License Tax Collector's Office 639-7532
Carbon Monoxide Detector
   
    Carbon Monoxide Detector Fire Suppression 639-2931
Catch Basins
   
    Cleaning and repair Public Works 639-7501
    Installation, design Public Works 639-7501
Cemeteries
   
    Cemeteries Public Works 639-7501
Census Information
   
    Economic data, population Planning 639-7581
Child Passenger Safety Seat
   
    Child Passenger Safety Seat Fire Prevention 639-2931
City Clerk
   
    City Clerk City Clerk 639-2703
City Codes
   
    City Codes City Clerk 639-2703
City Council (Board of Aldermen)
   
    Meeting place and time City Clerk 639-2703
    Minutes City Clerk 639-2703
    Request to appear on agenda City Manager's Office 636-4000
City Elections
   
    Process, requirements City Clerk 639-2703
City Engineer
   
    Municipal engineering matters City Engineer 639-7526
City Hall
   
    Location 300 Pollock Street 636-4000
City Manager's Office
   
    General information City Manager's Office 636-4000
Code Enforcement
   
    Illegal dumping, zoning Planning 639-7581
Codes
   
    Home, natural gas Inspections 639-2941
Collections
   
    City taxes Tax Collector's Office 639-7532
    Utility payments Customer Service 639-2750
Color Guard
   
    Color Guard Fire Administration 636-4020
Community Development
   
    Areas, implementation Planning 639-7581
Community Development Advisory
   
    Meeting place and time Planning 639-7581
Curb cuts
   
    Curb cuts Public Works 639-7501
Deeds (City Property)
   
    Copies and records of City Clerk 639-2703
Ditches
   
    Drainage, erosion trash, weeds Public Works 639-7501
Drainage
   
    Storm sewers Public Works 639-7501
Driveways
   
    Curb cut permits Public Works 639-7501
Easements
   
    Acquisition/negotiation Engineering 639-7526
    Copies and records of City Clerk 639-2703
    Electric Electric Engineering 639-2824 or 639-2823
Elections - Districts
   
    Elections - Districts Board of Elections 636-6610
Electric
   
    Billing Electric 639-2815
    Load management Electric 639-2825
    Meters Electric 639-2810
    Outages Electric 636-4070
    Service installation Electric Engineering 639-2824 or 639-2823
Emergency
   
    Ambulance Rescue 911
    Fire Fire 911
    Food Soup Kitchen 633-2767
    Police Police 911
    Rescue Rescue 911
    Shelter Religious Community Services 637-4185
Employment
   
    City job vacancies, work force, etc. Human Resources 639-7571
    Other job vacancies in area ESC 514-4828
Engineering
   
    City-related water and sewer projects Engineering 639-7526
Fees
   
    Inspections Inspections 639-2941
    Park usage Recreation 639-2901
    Permits Inspections 639-2941
    Tap Water & Sewer 639-7541
Fences
   
    Permits Inspections 639-2941
    Regulations Planning 639-7581
Finance Director's Office
   
    Finance Director's Office Finance 639-2711
Fire Education
   
    Fire Education Fire Prevention 639-2931
Fire Hydrants
   
    Fire Hydrants Fire Suppression 639-2931
Fire Prevention Education
   
    Fire Prevention Education Fire Prevention 638-2931
Fire Station Tours
   
    Fire Station Tours Fire Administration 639-2931
Flood Plain
   
    Delineation, restrictions, zoning Inspections 639-2946
    Flood ordinances Planning 639-7581
Franchises
   
    Copies and records of City Clerk 639-2703
Garage
   
    City vehicle maintenance Public Works 639-7516
Garbage / Trash
   
    Residential Public Works 639-7501
Graves
   
    Maintenance Public Works 639-7501
    Sales City Clerk 639-2703
Heating
   
    Code, inspection, permit Inspections 639-2941
Historic District
   
    Location, regulations, meetings Planning 639-7581
Historic Preservation
   
    Historic Preservation Planning 639-7581
Historic Sites
   
    Location, preservation Planning 639-7581
Housing Authority
   
    Public housing HUD - Twin Rivers Develop. 637-3599
Housing Code
   
    Conditions, inspections, standards Inspections 639-2941
Housing Conditions
   
    Housing Conditions Planning 639-7581
Icy City Streets
   
    Complaints & correction of Public Works 639-7501
Illegal Dumping
   
    Illegal Dumping Public Works 639-7501
Inspections
   
    Air conditioning Inspections 639-2941
    Building Inspections 639-2941
    Electric Inspections 639-2941
    Heating Inspections 639-2941
    Home fire hazards Inspections 639-2941
    Home security Inspections 639-2941
    Insulation Inspections 639-2941
    Minimum housing code Inspections 639-2941
    New sanitary sewer and water lines Engineering 639-7526
    New sidewalks and streets Public Works 639-7501
    Plumbing-private property Inspections 639-2941
    Weeded lots Inspections 639-2942
Inspections Division
   
    Codes, inspections, permits Inspections 639-2941
Insulation
   
    Codes, inspections, permits Inspections 639-2941
Insurance
   
    Administration & specifications Public Works 639-7501
Invoices
   
    Submission of, payments Accounting/Finance 639-2717
Junk Cars
   
    Abandoned vehicles, complaints Inspections 639-2944
Land Use
   
    Plans, proposals, zoning Planning 639-7581
Leaves - collection
   
    Leaves - collection Sanitation/Public Works 639-7501
Limbs
   
    Chipping, collections Sanitation/Public Works 639-7501
Lot Cleaning
   
    Unsightly, weeded Inspections 639-2941
Maintenance Division
   
    storm sewer, streets Public Works 639-7501
Maps
   
    city limits, zoning, old wards, etc. Planning 639-7581
Master Thoroughfare Plan
   
    patterns Planning 639-7581
Mayor's Office
   
    appointments City Clerk 639-2703
Meters
   
    installation, reading, repairs Water & Sewer 639-7541
Minimum Housing Code
   
    inspection, enforcement, standards Inspections 639-2941
    zoning Planning 639-7581
Mission Triangle E
   
    Mission Triangle E Recreation 639-2919
Mobile Homes
   
    installation, regulations, standards Inspections 639-2941
    zoning Planning 639-7581
Mosquito Control/Spraying
   
    Mosquito Control/Spraying Public Works 639-7501
Oil Spills
   
    Oil Spills Fire Suppression 639-2931
Open Ditches
   
    erosion, weeds Public Works 639-7501
Ordinances
   
    copies and records of City Clerk 639-2703
Parks
   
    information Recreation 639-2901
    reservations Recreation 639-2901
Paving
   
    scheduling Public Works 639-7501
Payment
   
    utilities, water and sewer Customer Service/Finance 639-2750
Payroll processing
   
    city employees Human Resources 639-7573
Permits
   
    air conditioning Inspections 639-2941
    building Inspections 639-2941
    burn Fire Prevention 639-2931
    curb cuts Public Works 639-7501
    electric Inspections 639-2941
    home occupation Inspections 639-2941
    insulation Inspections 639-2941
    natural gas Inspections 639-2941
    parks usage Recreation 639-2901
    plumbing Inspections 639-2941
    special use Inspections 639-2941
    storm water Public Works 639-7501
    temporary use Inspections 639-2941
    tents in parks Recreation 639-2902
    tree cutting Public Works 639-7501
Personnel
   
    city employment data Human Resources 639-7571
Petitions
   
    paving, sidewalk Public Works 639-7501
    water Engineering 639-7526
Picnic Shelters
   
    reservations Recreation 639-2901
Planning & Zoning Board
   
    meeting place and time Planning 639-7581
Planning Department
   
    historic preservation Planning 639-7581
Plot Plans
   
    building additions, new structures Inspections 639-2941
Plots - Burial
   
    sales City Clerk 639-2703
    upkeep Public Works 639-7501
Plumbing
   
    code, inspection, permit Inspections 639-2941
Police
   
Police
   
    accident reports Police 672-4170
    Accreditation Police 672-4267
    animal control general information Animal Control/Police 672-4304 or 4310
    animal control service requests Communications/Police 633-2020
    communications - non-emergency Communications/Police 633-2020
    criminal investigations/Major case unit Police 672-4140
    financial services unit Police 672-4160
    general information Police 672-4100
    grants manager Police 672-4216
    incident reports Police 672-4170
    Internal Affairs Police 672-4191
    Office of the Police Chief Police 672-4190
    Operations Commander Police 672-4145
    Operations Patrol Division Police 672-4120
    police, non-emergency Police 633-2020
    Professional Standards Commander Police 672-4199
    property/evidence Police 672-4114
    Public Information Officer Police 672-4211
    recruitment officer Police 672-4289
    Services Commander Police 672-4299
    taxi permits Police 672-4170
    traffic enforcement Police 672-4243
    training officer Police 672-4128
    Volunteer Coordinator Police 672-4216
Pretreatment
   
    Pretreatment Waste Water Treatment Plant 639-7556
Privilege Licenses
   
    Privilege Licenses Tax Collector's Office 639-7532
Puppet Program
   
    Puppet Program Fire Prevention 639-2931
Recreation & Parks Department
   
    facilities, parks and programs Recreation 639-2901
    Special Events Recreation 639-2902
Refuse
   
    commercial & residential pick-up Public Works 639-7501
Rights-of-Way
   
    acquisition/negotiation Engineering 639-7526
    copies and records of City Clerk 639-2703
    signage, drainage Public Works 639-7501
Safety Troupe (Clowns)
   
    Safety Troupe (Clowns) Fire Administration 639-2931
Sanitary Sewer Lines
   
    broken, repairs Water & Sewer 639-7541
    complaints Water & Sewer 639-7541
    cost estimates Engineering 639-7526
    emergencies - nights and holidays Control Office 636-4070
    installation Water & Sewer 639-7541
    request service lines Engineering 639-7526
Sanitary Sewer Service
   
    assessments, petitions Engineering 639-7526
Sanitation
   
    garbage, leaves, limbs, trash Public Works 639-7501
Sediment Control
   
    city regulations Public Works 639-7501
    county regulations County Courthouse 514-4774
Senior Citizens
   
    recreation programs Recreation 639-2912 or 639-2919
Shelter
   
    Shelter Emergency Homeless Shelter 637-4185
Sidewalks & Streets
   
    construction, damage, repair Public Works 639-7501
    new Public Works 639-7501
    requirements Planning 639-7581
Sign Shop
   
    sign construction & installation Traffic Maint./Public Works 639-7501
Signs
   
    code, permit, regulations Planning 639-7581
    street names, traffic Traffic Maint./Public Works 639-7501
Site Plans
   
    commercial, industrial, multi-family Electric Engineering 639-2824 or 639-2823
    development Planning 639-7581
Smoke Detector
   
    Smoke Detector Fire Prevention 639-2931
Snow Removal
   
    Snow Removal Public Works 639-7501
Special Use Permits
   
    applications, process Planning 639-7581
Storm Drainage
   
    cleaning, maintenance Maintenance/Public Works 639-7501
    open ditch, storm sewers Maintenance/Public Works 639-7501
Storm Sewer
   
    blockage, complaints Maintenance/Public Works 639-7501
    installation, repair Maintenance/Public Works 639-7501
    request service lines Maintenance/Public Works 639-7501
Streets
   
    assessments, petitions, Public Works 639-7501
    closing Public Works 639-7501
    complaints & correction of Public Works 639-7501
    inspections Public Works 639-7501
    lights Public Works 639-7501
    lights, burned out fixtures/inoperable Electric 639-2821
    maintenance, repairing Public Works 639-7501
    paving Public Works 639-7501
    regulations Planning 639-7581
    signs Public Works 639-7501
    sweeping Public Works 639-7501
Subdivisions
   
    regulations Planning 639-7581
    regulations, limb removal Electric Engineering 639-2824 or 639-2823
Substandard Structures
   
    inspections, regulations Inspections 639-2941
Suppression, Fire
   
    Suppression, Fire Fire Suppression 639-2931
Survey
   
    city property Engineering 639-7526
Taps
   
    installation Water & Sewer 639-7541
Taxes - City
   
    Taxes - City Tax Collector/Finance 639-7532
Technical Rescue
   
    Technical Rescue Fire Suppression 639-2931
Tennis Courts
   
    location of Recreation 639-2912
    usage of Recreation 639-2912
Tents
   
    permits Fire Prevention 639-2931
    tent location reservation Parks & Recreation 639-2901
Thoroughfare Plan
   
    streets, traffic circulation & patterns Planning 639-7581
Traffic Control Signals
   
    complaints, service requests Public Works 639-7501
Traffic Counts
   
    statistics Planning/Public Works 639-7501
Traffic Signals
   
    complaints, service requests Traffic Maint./Public Works 639-7501
Traffic Signs
   
    construction, install, replacement Traffic Maint./Public Works 639-7501
Trash
   
    collection, complaints, regulations Public Works 639-7501
Trees
   
    regulations, limb removal Public Works & Planning 639-7501 or 639-7581
Underground utilities
   
    Underground utilities Electric Engineering 639-2824 or 639-2823
Undergrowth
   
    weeded lots Inspections 639-2942
Utility Bills
   
    billing questions Electric 639-2812
    payments Customer Service/Finance 639-2750
Utility Service
   
    electricity New Bern Electric Utilities 636-4070
    sanitary sewer (service hook up) Water & Sewer 639-7541
    water (service hook up) Water & Sewer 639-7541
Vacant Lots
   
    cleaning trash, mowing weeds Inspections 639-2941
    ownership Register of Deeds 636-6617
Variances
   
    Board of Adjustment, zoning relief Planning 639-7581
Vehicle Extrication
   
    Vehicle Extrication Fire Suppression 639-2931
Vendors
   
    becoming a vendor, bidding Warehouse & Purchasing 639-2800
    payments, W-9s Accounting 639-2718
Volunteers
   
    police Police 672-4216
Warehouse
   
    purchasing, vendors Warehouse/Finance 639-2800
Water Lines
   
    broken, repairs Water & Sewer 639-7541
    complaints Water & Sewer 639-7541
    cost estimates Engineering 639-7546
    emergencies - nights and holidays Electric - Control Office 636-4070
    installation Water & Sewer 639-7541
    request service lines Engineering 639-7526
Water Rescue
   
    Water Rescue Fire Suppression 639-2931
Water Treatment
   
    Water Treatment Waste Water Treatment Plant 639-7556
Weeds
   
    complaints, cutting, investigation Inspections 639-2942
Workforce
   
    city data Human Resources 639-7571
    Craven County data ESC 514-4828
Youth Activities
   
    athletic leagues Recreation 639-2907 or 639-2908
    Youth Council Recreaton and Parks 639-2902
Zoning
   
    enforcement of Planning 639-7581

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City of New Bern
PO Box 1129
New Bern, NC 28563-1129
City Phone Directory