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Water Resources

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 Jordan Hughes
City Engineer

About Us

The mission of the New Bern Water Resources divisions is to protect and enhance the health and economic stability of the community through the provision of clean drinking water and proper wastewater treatment. We are committed to ensuring that all New Bern customers have a safe and reliable source of clean drinking water and that all of the City's wastewater is handled and processed in an efficient and environmentally friendly way, while striving to offer a high level of customer service.

Customer input and feedback are important components in helping us to identify and prioritize the goals and objectives of City's water resource operations, so please contact us if you should ever have questions or concerns regarding the City's water resources functions.

If you require new water or sewer service or need changes to your existing services, click on the link below
Water and Sewer Services

CityWaterTower  ** To report a water or sewer emergency please call of the following numbers**

(252) 639-7541 - Monday-Friday, 8:00am-5:00pm

(252) 636-4070 - After Hours, Weekends, Holidays 










Contact Us

Jordan Hughes, City Engineer
(252) 639-7527 
email

        David Tennant, Project Coordinator
        (252) 639-7523 
        email

        Melissa Garris, Customer Relations
        (252) 639-7596
        email

 Robert Bailey, Systems Maintenance
(252) 639-7551
email
        Dalton Gaskins, Water Production
        (252) 639-7553
        email
        Tony Hawkins, Wastewater Treatment
        (252) 639-7555
        email